Coxito supports the following cloud applications:
If you use other cloud applications, get in touch with us and we would be more than happy to work with you to add support for more cloud applications. All we need to know about the cloud application is the name, and we will need access to the information stored in this cloud application.
Coxito uses the access control system in the connected cloud applications when determining which information to present to an employee. If an employee has access to a document in the connected cloud application, he/she has access through Coxito as well. So the existing access control systems are used, no new access control settings are introduced.
Access control is performed near real-time, meaning a change in the access control settings for a document is taken into account within minutes.
All text is extracted from files and information types found in connected cloud applications. This text is made available for users through a Google-like search interface; where any words from a document can be entered, and a list of search hits is presented for the users. This list of search hits can be filtered by the following properties:
The information flowing through Coxito is analyzed, and the results of the analysis is presented in a dashboard in the Coxito user interface. If your email inbox is overflowing, and you have lost oversight, Coxito can present email analytics for you which gives an overview of the state of your email communication. Overviews of which unanswered emails you have in your inbox can be provided, and also which emails you have sent out to others but which you have not received a reply. An action is normally required if your emails are not answered, like an email reminder or a phone call. With Coxito, you get overview of this and more.
Support systems like Zendesk provide a wealth of information about customer behaviour which can be analyzed and presented as pretty graphs. For instance, which of your customers sends in the most support tickets? How long does it take for your support department to solve support requests? This and more is answered by Coxito.
Users need to authenticate themselves to Coxito before being allowed to access any information. The following authentication systems are supported:
- Microsoft (used in Windows 8 among other places)
- Google account